Restricting choice can be a good thing
It might seem counter-intuitive, but sometimes having too many freedoms in life can count against our ability to take action. When faced with a huge number of choices (say, on a restaurant menu) we...
View ArticleInvolve your users
Too many software projects fail because the people who will use that software had very little input into its design. For some things this is unavoidable and often unfeasible, but for smaller, niche...
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How to confuse your users…
There are many ways, but one that crops up quite frequently is to ask them a question in a dialog box which implies a ‘yes/no’ answer and then present them with the choice of ‘OK’ and ‘Cancel’....
View ArticleForming Paths
Have you ever been out walking somewhere and noticed that despite the presence of carefully constructed paths, there are worn trails on the grass? These are where people decide that they want to take...
View ArticleThrow it away?
Conventional wisdom suggests that prototypes should be discarded before the build phase begins. This makes a whole lot of sense, as the very things that make creating a prototype a quick and responsive...
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Involve important people (part 1)
It’s far too easy to forget to involve the most important people in your software design: the people who will use it. Your users are at the front-line; you should try to involve them in the design...
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Review: iShowU HD Pro
Creating great software designs is a tricky process. To do it well, you need to keep a whole lot of different people happy: the stakeholder, the end-user, perhaps a steering committee and almost...
View ArticleThe baby is due, soon…
Hey folks, I thought it was about high-time I posted something else here. I’ve been a naughty boy, promising much but delivering very little (of blogging interest) for a while – but I have my...
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The User Feedback Secret Sauce…
Building great websites isn’t easy. Not only do we have to struggle to make them work well, we’ve countless other things that we need to keep in mind. We really have to make our sites work well for...
View ArticleThe user experience iceberg
Thought you all might like this. Nothing to do with me, but it’s kinda cool and demonstrates visibly why we should all pay attention not only to the aesthetics (which are the visible bit everyone can...
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